Your privacy is fundamental to our relationship. Learn how we protect and handle your personal information.
This Privacy Policy applies to all personal information collected by Axien Group and its affiliated entities. By using our services or website, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with our practices, please do not use our services.
We collect personal information you provide directly to us, including name, email address, phone number, mailing address, passport information, financial information, and other identifying information required for global mobility and investment applications.
When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, and information about your usage of our website.
We may receive information about you from third parties, such as government agencies, financial institutions, and other service providers involved in your global mobility process.
We use your information to provide our global mobility and investment advisory services, including application preparation, document processing, and ongoing support throughout your mobility journey.
We use your contact information to communicate with you about our services, send updates about your applications, and provide important notices about changes to our policies or services.
We may use your information to comply with applicable laws, regulations, and legal processes, including cooperation with government agencies and regulatory bodies.
We may share your information with trusted third-party service providers who assist us in providing our services, including legal firms, financial institutions, translation services, and document processing companies.
We share information with government agencies and relevant authorities as required for your applications and to comply with legal obligations.
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the rights of others.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use industry-standard encryption technologies to protect sensitive information during transmission and storage, including SSL/TLS encryption for data in transit and AES encryption for data at rest.
We limit access to your personal information to employees and service providers who need it to perform their job functions, and we require all personnel to maintain confidentiality.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Global mobility and investment application records are typically retained for a minimum of 7 years after case completion, or as required by applicable laws and regulations.
When we no longer need your information, we securely delete or anonymize it in accordance with our data retention and deletion policies.
You have the right to access, correct, or update your personal information. You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
In certain circumstances, you have the right to receive your personal information in a structured, commonly used format and to transmit it to another organization.
You may request deletion of your personal information, subject to certain exceptions such as legal obligations to retain records or ongoing legal proceedings.
As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
When transferring data to countries without adequacy decisions, we use appropriate safeguards such as Standard Contractual Clauses or other legally recognized transfer mechanisms.
We maintain consistent data protection standards across all our offices and ensure that any international transfers comply with applicable data protection laws.
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content and advertisements.
We use essential cookies for website functionality, analytics cookies to understand usage, and marketing cookies to provide relevant advertisements and content.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using one of the methods below.
privacy@axiengroup.com
For privacy-related inquiries and requests
dpo@axiengroup.com
For complex privacy matters and compliance issues
portal.axiengroup.com/privacy
Submit privacy requests through our secure portal
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.